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Roofing questions,
answered.
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Common
questions
If your question is specific to your roof, contact our team directly and describe what you can safely see.
Request a free written quote01What areas do Roofers Medway cover?
Roofers Medway covers all of Kent and Medway. Use our areas directory or include your town or postcode when requesting a quote.
02Who am I contacting when I request a quote?
You are contacting Roofers Medway directly, part of Medway Trade Group. We are the roofing company, not a referral or comparison service. Our team handles your enquiry and discusses your roofing work with you.
03Do I need to know what repair I need?
No. Describe what you have noticed, where it appears and when it started. Avoid climbing onto the roof to inspect it.
04Is requesting a quote an obligation to proceed?
No. You can review and discuss any quote you receive, then decide whether you want to proceed.
05What should I do if my roof is leaking?
Keep clear of the roof and any unsafe area. If it is safe, move belongings away from water and describe the leak and its location in your enquiry. For immediate danger, contact the appropriate emergency service.
06What information should I include?
Your name, contact number, town or postcode, the type of roofing work and a short description are a helpful start. Do not include sensitive information that is not needed for the enquiry.
Roofers Medway · Part of Medway Trade Group